Refunds

If Headroom isn’t right for you, you can have your money back within 30 days.

Last updated 15 November 2026

Who you pay

Polar is the merchant of record for Headroom. Polar takes your payment, works out and pays any sales tax or VAT, and issues your receipt and invoice.

How to get a refund

Within 30 days of buying, do either of these:

• Reply to your receipt email and ask for a refund.
• Open the Polar customer portal from the link in your receipt and request it there.

You don’t need to give a reason. The refund goes back to the card or account you paid with.

Receipts and invoices

Polar emails your receipt when you buy. Your orders and invoices are also in the Polar customer portal.

Questions

Reply to your receipt email or email support@headroomapp.shop.